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CSR Corporate Social Responsibilities

Committed to People, Committed to the Future.

Evaluation of CSR by External Parties

General CSR Activities-Related (Including Socially Responsible Investing)

CSR Evaluation by Dow Jones Sustainability Indexes

Toshiba has been selected as a member of Dow Jones Sustainability World Index (DJSI World) of the world's approx. 300 sustainability leaders for the 12th consecutive year since 2000. (September 2011)

The DJSI is compiled by the cooperation of Dow Jones Indexes and SAM of Switzerland and seeks to promote socially responsible investment (SRI). DJSI World includes the top 10% of the sustainability leaders in each DJSI sector among the world's largest 2,500 companies, based on a thorough analysis of corporate economic, environmental and social performance. Toshiba is one among the four sustainability leaders (among 34 companies) selected in “DJSI World 2011“ under the sector “Diversified Industrials.“

For more details, see the DJSI website. (A separate window will open.)

CSR Evaluation by SAM (Sustainable Asset Management)

Toshiba has been awarded ”SAM Bronze Class” by SAM Sustainable Asset Management, a Swiss asset management company for sustainability investments. (January 2012)

Every year SAM awards ”Gold Class”, ”Silver Class” and ”Bronze Class” to companies with the strongest focus on sustainability based on economic, environmental and social performance as well as industry-specific criteria..

For more details, see the SAM website. (A separate window will open.)

Corporate Responsibility Rating by Oekom, a German rating agency (among 19 IT companies)

Oekom, a German research institute, rated Toshiba as “Prime” among 19 IT/Computers, Peripherals & Office Electronics companies in its June 2011 social responsibility ratings. (A separate window will open.)

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Corporate Integrity & Transparency by IntegreX (Japan)

Survey conducted by IntegreX (an independent research company in Japan specializing in integrity-based socially responsible investment) among more than 600 listed companies in Japan.

  • 2nd Place(FY2010)
  • 8th Place(FY2009)
  • 1st Place(FY2008)

Included in JCGI Index by Japan Corporate Governance Research Institute, Inc.

  • Toshiba has been ranked sixth in the 9th JCG Index Survey (FY2010) of Japan Corporate Governance Research Institute, Inc. (December 2010)
  • 1st Place in the 8th JCG Index Survey (FY2009)
  • 1st Place in the 7th JCG Index Survey (FY2008)
  • 1st Place in the 6th JCG Index Survey (FY2007)
  • For details, refer to the site of Japan Corporate Governance Research Institute, Inc. (A separate window will open.)

Toyo Kezai's Environmental and Sustainability Report Awards

GoldenBee 2010 Excellent CSR Report

Toshiba Group CSR Report 2010 (Chinese Edition) was awarded the GoldenBee 2010 Excellent CSR Report by China WTO Tribune at the International Conference on CSR Reporting in China. (December 2010)

CSR survey conducted by Toyo Kezai, Inc. (Japan) among approx. 1000 companies

  • Toshiba was ranked 13th in overall assessment. (Employment: 6th, environment: 1st, corporate governance/social performance: 8th and financial performance: 96th) (February 2011)
  • Toshiba was ranked 17th in overall assessment. (Employment: 5th, environment: 34th, corporate governance/social performance: 10th and financial performance: 101th) (March 2010)
  • Toshiba was ranked 9th in overall assessment. (Employment: 3rd, environment: 37th, corporate governance/social performance: 9th and financial performance: 37th) (February 2009)

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IR-Related

IR Website Overall Ranking

Toshiba ranks No. 4 in Gomez IR Website Overall Ranking. (March 2011).

Toshiba ranked No. 1 in FY2009 and No. 3 in FY2008.

Internet IR Best Company Award

mark of The 2010 Internet IR Best Company Award from Daiwa Investor Relations Co., Ltd.

Toshiba received the Grand Prize for the "2011 Internet IR Best Company Award" from Daiwa Investor Relations Co., Ltd. (December 2011)
The evaluation is based on the disclosure of IR-related information as well as information related to ESG aspects.

・Received 2010 Internet IR Best Company Award (FY2010)
・Received 2009 Internet IR Best Company Award (FY2009)

Excellent Corporate Website Award

Toshiba ranks No.1 in Nikko Investor Relations Co., Ltd.'s Excellent Corporate Website Award for four consecutive years. (November 2011)

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Quality-Related

JUSE Quality Management Level Research

Toshiba was ranked 4th (6th last year) in the annual survey by Union of Japanese Scientists and Engineers (JUSE) (sponsored by Nikkei Inc.) among approx. 600 companies in Japan. (October 2010)

Annual survey by Union of Japanese Scientists and Engineers (JUSE) (sponsored by Nikkei Inc.) among 600 companies in Japan 6th Place (October 2009)

Product Safety Measures

Toshiba TEC Corp. received the Economy, Trade and Industry Minister's Prize (best award) in the category of “major manufacturing companies and importers” for Outstanding Company for Product Safety Management. (November 2009)

Customer-Related

FY2010

Toshiba Corp. received Germany's Universal Design Award 2011 for Cyclone Cleaner VC-CG510X.

Toshiba Corp. received The 49th Japan Packaging Competition (2010), Electrical Equipment Category Award for Package design for digital media frames that ensures they are easy to open and repackage.

Toshiba Lighting & Technology Corp. received 2010 Nikkei Superior Products and Services Awards for Excellent Products Nikkei Superior Products and Services Award by Nikkei Sangyo Shimbun for Mini krypton 5.4W LED bulb “LDA5N-E17”.

Toshiba Tec Document Processing Systems Co., Ltd. received Paper manual (usage), first category, Category Merit Award for Quick Start Guide for a Toshiba digital copier, e-STUDIO255/355/455,at the Japan Manual Contest 2010.

FY2009

Toshiba Corp. was commended as the company ensuring the highest customer satisfaction (for 3 consecutive years) in the category of “computers” at the 2009 Best After-sales Service Award organized by the China Electronic Chamber of Commerce; under the jurisdiction of the Ministry of Industry and Information Technology of the People's Republic of China.

Toshiba Medical Systems Corp. received 2009 Nikkei Superior Product and Service Awards for the Excellent Product for Aquilion ONE™, a medical CT scanner equipped with an area detector.

Toshiba Medical Systems Corp. received the 39th Mechanical Engineering Design Award for the Best Product (Economy, Trade and Industry Minister's Award) for Aquilion ONE™, a medical CT scanner equipped with an area detector.

Employee-Related

2011 Survey on Japan's Worker Friendly Companies by the Nihon Keizai Shimbun ; 3rd place (Toshiba Corp.) (September 2011)

Woman of the Year 2011 by Nikkei BP's monthly magazine Nikkei Woman ; Grand Prize (Rieko Fukushima, Corporate Research & Development Center) (Toshiba Corp.)

FY2010 Health, Labor and Welfare Minister Award for Business Sites, Organizations, or Contributors for Excellent Health and Safety Management;Minister of Health, Labor and Welfare Association Award (Toshiba Ome Complex, Cooperative Association of Occupational Health and Safety) (July 2010)

FY2010 Health, Labor and Welfare Minister Award for Safety Foremen;Safety Foreman (Takeyoshi Okuyama, Toshiba Fuchu Complex) (Toshiba Corp.)

The 1th “Japan Supporting Children and Families Recognition”

Toshiba was awarded the Prime Minister's Award. (November 2008)

Second Nikkei Kosodate Child-Raising Supporting Award

Award received in the company category. (January 2008)

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Environment-Related

Item Evaluation Evaluated Entity
Ranking based on the 14th Environmental Management Level Survey by Nikkei Inc. 3rd place (category: manufacturing) Toshiba Corp.
Toshiba Group Environmental Report 2010 (along with the CSR Report 2010,
Social Contributions Activities Report 2010 and Annual Report 2010)
The 14th Environmental Communication Awards, Environment Minister's Award for Environmental Reporting of Mitigation Measures for Global Warming Toshiba Corp.
Toshiba Group Environmental Report 2010 Toyo Keizai Inc.'s 14th Environmental and Sustainability Report Awards, Special Award (category: environmental reports) Toshiba Group
Advertisement on Toshiba's decision to cease production of incandescent bulbs - 59th Nikkei Advertising Awards (Grand Prix)
- 30th Newspaper Advertising Prize, Newspaper Advertisement Award (Grand Prix)
Toshiba Corp.
Series advertising for phosphorus recovery technology (water solution) Fuji Sankei Business i, 49th Business Advertising Award Business Advertising Award (Grand Prix) Toshiba Corp.
Series advertising for rechargeable battery SCiB™ 16th Nikkei BP Advertising Award, Nikkei BP Environment Award Toshiba Corp.
Development of long-life, environmental load-reducing rechargeable battery SCiB™ Eco-Efficiency Award 2010, Eco-Efficiency Award Special Award Toshiba Corp.
Promotion of LCA in product development and environmentally friendly designing of an entire product lineup The 7th Life-Cycle Assessment Society of Japan Awards, LCAJ Chairman's Award Toshiba Corp.
Diagnostic Ultrasound System Aplio™ MX (SSA-780A) 7th Eco-Products Awards, Chairperson's Award, Eco-Products Awards Steering Committee Toshiba Medical Systems Corp.
LCD TVs (40VL748, 46VL748, 40VL758, 46VL758, 40WL768, 46WL768, 55WL768) Certificate from Polish Center for Testing and Certification,
awarded the EU Ecolabel, and recognized as the most environmentally friendly throughout their life cycle
Toshiba Television Central Europe Sp. zo.o. (Poland)
General environmental conservation activities Green Company, Henan Province Henan Pinggao Toshiba High-Voltage Switchgear Co., Ltd. (China)
Environmental conservation activities Dalian Environmental Protection Nonprofit Activities Excellent Contribution Award Toshiba Dalian Co., Ltd. (China)
Environmental management activities FY2010 Hunnan New District Environmental Protection Green Company Toshiba Elevator (Shenyang) Co., Ltd. (China)
Energy-saving activities/Green production activities 2010 Hangzhou Economic Development Area, Energy Conservation Award/Green Production Award Toshiba Information Equipment (Hangzhou) Co., Ltd. (China)
Management of electricity usage Passed the FY2010 Hangzhou Electricity Balance Test Toshiba Hydro Power (Hangzhou) Co., Ltd. (China)
Environmental community activities Good Governance Project 2010 (Awarded by the Ministry of Industry, Thailand) Toshiba Semiconductor (Thailand) Co., Ltd.
Energy-saving activities Secretary's Award for Energy Efficiency/Outstanding Energy Manager Award Toshiba Information Equipment (Philippines), Inc.
Environmental conservation activities Philippine Environment Partnership Program (PEPP) Seal of Approval Toshiba Information Equipment (Philippines), Inc.
Atmospheric and aquatic environment conservation activities Success Story Award for Global Warming Prevention/
Outstanding Pollution Control Officers Award
Toshiba Information Equipment (Philippines), Inc.
Environmental conservation activities at the Laguna Lake LLDA Silver Rating Award/Outstanding Pollution Control Officers Award Toshiba Information Equipment (Philippines), Inc.
Energy-saving activities Don Emilio Abello Energy Efficiency Award and Outstanding Energy Manager Toshiba Storage Device
(Philippines), Inc.


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