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CSR Corporate Social Responsibility

Committed to People, Committed to the Future.

Reporting Media and Disclosure Items on the Corporate Website

Disclosing information through our CSR Report, Annual Report, Environmental Report, and Social Contributions Activities Report

In order to provide relevant information to our stakeholders, Toshiba Group publishes the CSR Report (a non-financial report) and the Annual Report (a financial report). Recognizing our responsibility to provide detailed non-financial information, especially on environmental issues, we also publish the Environmental Report separately from the CSR Report. Furthermore, we issue the Social Contributions Activities Report.

We also provide timely information on such matters through our corporate website.

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Disclosing detailed CSR-related information on our website

In order to enhance our stakeholders' understanding of Toshiba Group CSR activities, we not only arrange our CSR website according to the structure of our CSR Report, but also provide additional information that is not available in the report. For instance, on our CSR website, we provide a detailed report on our CSR performance along with a GRI Content Index. We also make certain information available only on our website in an effort to make the website useful for our stakeholders.

Content of Publications page
Corporate Philosophy P1-2
Company Overview P3
CEO Commitment P5-6
Report Update P9-12
Response to the Great East Japan Earthquake and Recovery Support Activities
Special Feature P13-18
Realization of Smart Communities
Annual Activity and Performance Report P19-20
Strengthening CSR Management Based on the Principles of ISO 26000
Major Achievements in FY2011 and Targets & Plans for FY2012 P21-24
1) Organizational Governance
CSR Management / Corporate Governance / Dialogue with Stakeholders
P25-28
2) 3) Human Rights and Labor Practices
Respect for Human Rights and Prohibition of Discrimination / Stable Employment / Human Resources Development / Promotion of Diversity / Support for Diverse Work Styles / Occupational Health and Safety
P29-34
4) The Environment
Environmental Vision and Management / Fifth Environmental Action Plan / Action Plan for FY2011 and Actual Results / Greening of Process / Greening of Products / Greening by Technology / Green Management
P35-42
5) Fair Operating Practices
Risk Management and Compliance / Risk Management through the Business Continuity Plan (BCP) / Fair Competition and Trading Practices / Managing CSR in the Supply Chain / Information Security Management / Protection of Intellectual Property
P43-46
6) Customers
Quality Assurance and Safety / Dealing with Product Accidents / Enhancing Customer Satisfaction / Promotion of Universal Design / Product and Service Improvement Based on VOC
P47-50
7) Community Involvement and Development
Support for Local Community Development and Public Policies / Corporate Citizenship Activities / Support for Large-Scale Disaster Relief
P51-54
Third Party Review of the CSR Report P57
Evaluation of CSR by External Parties (FY2011) P58
The structure and main content of the CSR website
Philosophy and Policy
CEO Commitment / Corporate Philosophy / *Toshiba Group Standards of Conduct / *Participation in External CSR Organizations / Stakeholders / Toshiba Group Business Overview / Toshiba Group Business and Responsibility / Distribution of Economic Value to Stakeholders
Special Feature
Realization of Smart Communities
Special Feature
Response to the Great East Japan Earthquake and Recovery Support Activities
CSR Performance
Strengthening CSR Management Based on the Principles of ISO 26000 / Major Achievements in FY2011 and Targets & Plans for FY2012
1) Organizational Governance
CSR Management / Corporate Governance / Dialogue with Shareholders and Investors / Dialogue with Employees, Customers and Others
2) Human Rights
Respect for Human Rights and Prohibition of Discrimination
3) Labor Practices
Stable Employment / Human Resources Development / Promotion of Diversity / Support for Diverse Work Styles / Occupational Health and Safety
4) The Environment
Toshiba Group's Basic Policy for the Environment / Environmental Vision 2050 / The Fifth Environmental Action Plan / Achievements in FY2011 / Greening of Process (Environmentally Conscious Manufacturing) / Greening of Products (Environmentally Conscious Products) / Greening by Technology (Energy and Environmental Technologies) / Green Management (The Base of Our Environmental Management)

For more details, see Toshiba Group's environmental activity website.

5) Fair Operating Practices
Risk Management and Compliance / Risk Management through Business Continuity Plan / Fair Competition and Trading Practices / CSR Management in the Supply Chain / Export Control / Information Security Management / Protection of Intellectual Property
6) Customers
Quality Control / Ensuring Product Safety / Information on Product Safety / Enhancement of Customer Satisfaction / Response to Customer and Voice of Customer (VOC) / Universal Design
7) Community Involvement and Development
Support for Local Community Development and Public Policies / Corporate Citizenship Activities / *Community Relations / Support in the Aftermath of Disasters / Local Community Development / *Government and Authorities / *NPOs and NGOs
Engagement
Evaluation of CSR by External Parties / *Stakeholder Dialogue / CSR Report 2012 / *GRI Content Index / *History of CSR Activities,etc.
Other Information
Site Map / Search by Keywords, etc.

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Major information available only on Toshiba Group websites



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