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CSR Corporate Social Responsibility

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Highlights of CSR Activities - Toshiba Group's Measures in Response to the Great East Japan Earthquake

  • Major assistance activities
  • Situation at major production facilities
  • Measures to reduce electricity consumption at Toshiba Group
  • Toshiba's measures to help recover power systems infrastructure
  • Building a sustainable society using low-carbon power generation technologies

Toshiba's measures to help restore power systems infrastructure

1Cooperation and support to help maintain the integrity of the Fukushima Nuclear Power Stations

Developing solutions 24/7 and dispatching engineers

Immediately after the earthquake, Toshiba formed a task force at the company's Tokyo headquarters and Isogo Nuclear Engineering Center in Yokohama in order to address the incidents at the Fukushima Daiichi Nuclear Power Station. The team gathers and analyzes information around the clock and monitors developing solutions.

Following requests from the Japanese government and TEPCO, operator of the Fukushima power plants, Toshiba dispatched nuclear engineers to TEPCO's head office and the Fukushima Daiichi and Daini Nuclear Power Stations. These personnel have been providing vital technical support and developing solutions. Toshiba has also dispatched its engineers to the Onagawa Nuclear Power Station of Tohoku Electric Power Company, Inc.

Forming a 1,900-member team in cooperation with our US subsidiary and other partners

As of May 23, with the cooperation of Westinghouse Electric Company (our US subsidiary), the Shaw Group (our ABWR plant partner), Babcock & Wilcox Company (a leading U.S. provider of a broad range of power technologies and services), and Exelon Nuclear Partners (a division of Exelon Generation Company LLC, the operator of the largest number of nuclear power plants in the U.S.), around 1,900 engineers have been working to deal with the accident. A total of 1,200 Toshiba employees had worked at the Fukushima sites, with an average of about 400 employees working daily at the sites on a rotating basis.

Providing and delivering materials and equipment for recovery

In addition to providing audible alarm pocket-size dosimeters, Toshiba has delivered electric motors for cooling water pumps, batteries, submersible pumps, transformers, distribution switchboards, power cables, and other items of equipment to TEPCO. Moreover, through Toshiba, Westinghouse Electric Company has delivered military-use unmanned helicopters and management services for monitoring fuel pools.

Submission of a comprehensive management plan

At TEPCO's request, together with Westinghouse Electric Company, the Shaw Group, Babcock & Wilcox, and Exelon Nuclear Partners, Toshiba submitted a comprehensive management plan including short-term action plans for maintaining safety such as cold shutdown and mid- to long-term plans for fuel extraction, debris removal, disposal of radioactive waste, and environmental monitoring.

Implementing activities for stabilization

photo of Gamma camera used at the Fukushima Daiichi Nuclear Power Station to measure radiation dose rates Gamma camera used at the Fukushima Daiichi Nuclear Power Station to measure radiation dose rates

In accordance with TEPCO's roadmap toward restoration from the accident, with the cooperation of other overseas companies, Toshiba has drawn up a plan for a processing facility for handling the accumulated radioactive water and has started implementing the plan.

In addition, Toshiba has developed a gamma camera capable of measuring radiation dose rates and visualizing measurement results, and a self-propelled crawler that can climb over debris and handle differences in level while carrying the camera. These devices have been used to understand the work environment inside the reactor building at the Fukushima Daiichi Nuclear Power Station.

2Providing support with a view to resolving the power supply shortage in the Tohoku and Kanto Regions

As the Japanese government and electric power companies are striving to resolve the widespread power supply shortage in the Tohoku and Kanto Regions, Toshiba Group has formed a task force of over 200 employees at Toshiba Corp.'s headquarters, and at the electric power companies' requests, the task force is giving priority to supporting recovery efforts.

Support activities include providing assistance to restore as soon as possible TEPCO's and Tohoku Electric Power's damaged thermal power plants and devastated power transmission and distribution systems, including substations and switchyards; dispatching engineers to these facilities and providing early supplies of parts and repair parts in order to restore operation of thermal power plants currently undergoing periodic maintenance; and bringing back on line some mothballed thermal power plants. In addition, Toshiba is cooperating in the installation of gas turbine power generators as an emergency power supply. Through these efforts, Toshiba Group will contribute to the recovery of some 10,000 MW of generating capacity by the peak power consumption period in the summer of 2011 in the service areas of TEPCO and Tohoku Electric Power.

Toshiba Group will continue its efforts to provide all required assistance, including technical support, facility inspection, maintenance and repair, and the early provision of necessary parts and components.


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