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CSR Highlight 2014 Materialities for Toshiba Group

Identifying Key Issues

In order to achieve creative growth based on the management policy and to realize the vision of Toshiba Group, we identify ley issues (materialities) for Toshiba Group from the perspectives of businesses and CSR management.

Businesses and High-priority Themes

To confront global social issues and to achieve a safe, secure and comfortable society,
we identify high-priority themes in each business area

Toshiba's Vision
Toshiba's Vision

Toshiba Group Businesses and Responsibilities
Toshiba Group Businesses and Responsibilities

Materialities in the CSR Management of Toshiba Group

Identifying high-priority themes (materialities) common to all group companies
in terms of risks and opportunities from a global perspective linked to management strategies

Toshiba Group Management Policy Vision
Toshiba Group Management Policy Vision

Materialities in the CSR Management of Toshiba Group
Materialities in the CSR Management of Toshiba Group

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Materialities in the CSR Management
of Toshiba Group

The following themes were identified as materialities (high-priority themes) for FY2013: respect for human rights, promotion of CSR management in the supply chain and environmental management.

Based on a third-party activity review conducted with reference to ISO 26000 core subjects, we analyzed the impact of Toshiba Group’s businesses on society and on Toshiba Group’s business operations in order to identify high-priority themes.

Level of impact on stakeholders’ decision making

Evaluated from the following perspectives:

Opinions of stakeholders

Interests of NGOs

Global guidelines and the industry’s standards of conduct

Evaluations made by investors and SRI organizations

Level of impact on Toshiba Group

Evaluated from the following perspectives (risks and business opportunities):

Relationship with Toshiba Group’s management strategies

Relationship with global business development

Initiatives developed by Toshiba Group

Impact on Toshiba Group

Highlight Information

Key Issus:Human Rights
Key Issus:Supply Chain CSR
Key Issus:Environmental Management

Process of Materiality Identification

Conducting a third-party activity review with reference to ISO 26000 core subjects

In FY2013, in addition to a self-evaluation based on ISO 26000, we also took into consideration a third-party activity review to identify high-priority themes from an objective perspective and deepened the common understanding of ISO 26000 among Toshiba Group members.

Self-evaluation based on the ISO 26000 core subjects

By using an evaluation tool, related corporate divisions performed self-evaluation based on the items (345) of the seven ISO 26000 core subjects: organizational governance, human rights, labor practices, the environment, fair operating practices, consumer issues and community involvement and development.

Review result report from a third-party organization
Review result report from a third-party organization

CSR activity review by a third-party organization

Based on the results of self-evaluation performed with reference to ISO 26000 core subjects, a third-party organization conducted a CSR activity review targeting 12 related corporate divisions through interviews and evidence check. At the end of the review, we received a review report prepared by the third-party organization from an objective perspective.

Identification of materialities (key issues)

By using the 345 items of ISO 26000 core subjects and by taking into consideration the activity review by the third-party organization in addition to stakeholders’ opinions, we listed themes (figure on the right) in the general order of high, medium and low priority based on the levels of impact on stakeholders’ decision making and on Toshiba Group’s business activities. As a result, we identified the following three themes as materialities (high-priority themes) for FY2013: respect for human rights, CSR management in the supply chain and environmental management.

Toshiba Group's Management Cycle

Incorporating the themes into CSR management

The identified materialities were discussed at the CSR Roundtable held once every half year by CSR officers and corporate division managers and were incorporated into the CSR management cycle by setting KPIs after being approved by the roundtable members.


Progress in Materiality Identification