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Promoting supply chain CSR

Supplier CSR Survey Approximately 5,600 companies (FY 2013)
Rigorous implementation of "CSR Procurement Policy" (domestic and overseas Toshiba Group companies)

In order that our customers can enjoy our products with comfort, and to ensure observance of CSR in such areas as the environment, labor and human rights, Toshiba Group promotes CSR initiatives throughout its supply chain. Our efforts include optimization of the working environment for our suppliers’ employees and reducing environmental impact.

Toshiba Group Procurement Policy

The “Toshiba Group Procurement Policy” summarizes our requirements relating to CSR and Toshiba Group procurement, and through this we require that our suppliers give consideration to human rights, labor, health and safety, and the environment, including green procurement. In FY2012, we added a request not to use conflict minerals to the policy and distributed it across approximately 10,000 suppliers.

Membership in the EICC

In June 2011 we joined the Electronic Industry Citizenship Coalition (EICC), an organization that promotes CSR in the electronics industry. We promote CSR in our supply chain in line with the EICC Code of Conduct.

Partnerships with suppliers

We are striving to build healthy partnerships with our suppliers through fair trade that complies with laws and regulations on procurement. In FY2013, we held a briefing on the Toshiba Group policy on conflict minerals in May and also a briefing to explain Toshiba Group’s management and procurement policies to executives of our 90 major suppliers in July.

Monitoring

In order to strengthen our suppliers' CSR management, we hold briefings and monitor the implementation of CSR initiatives. In FY2013, we conducted a survey targeting some 5,600 companies and requested them to perform self-checks. In cases where issues were found, we provided support and guidance on how to make improvements.

Fair trading practices

Toshiba Group provides Clean Partner Line, a system that allows suppliers to report compliance violations. In the event of a report, we promptly conduct a survey to confirm facts and take appropriate measures.

Related Information
Annual Topics

Participating in the Supplier CSR Promotion Program of the Department of Labor and Employment in the Philippines

Supporting the enhancement of labor conditions at suppliers

Toshiba Information Equipment (Philippines), Inc. (TIP) is promoting the KAPATIRAN supplier partnership program, which was introduced in 2011 by the Philippine Department of Labor and Employment. This program aims to create a system in which large companies (“Big Brothers”) guide and help small and medium enterprises (“Small Brothers”) to be compliant with general labor standards including occupational safety and health standards. TIP was the country's first electronic company that participated in the program.
Based on the program, TIP selects 10 companies from among its suppliers each year and educates and supports these companies for a period of one year. When the program is over, TIP submits a report to the Department of Labor and Employment. In addition to on-site training, TIP also invites external instructors for a variety of training programs.
Through this program TIP support its suppliers in promoting CSR management and also establishes strong partnerships with them.

Overview of the Program Process

Signing by participating companies
Signing by participating companies

Orientation
Orientation

Inspection
Inspection

Artificial respiration training
Artificial respiration training

Fire drill
Fire drill

Final inspection
Final inspection