CSR - Corporate Social Responsibility
Committed to People, Committed to the Future.

Community Relations

Community Involvement and Development

The following policies related to local communities are laid down in the Toshiba Group Standards of Conduct.

Toshiba Group Corporate Policy

Toshiba Group Companies shall:

  1. contribute to and cooperate with all local communities in which Toshiba Group operates and perform its duties as a member of these communities.
  2. support Directors and Employees in undertaking voluntary activities and give full consideration to each individual's desire to exercise his or her civil rights.
  3. make appropriate donations in each country and region where Toshiba Group operates, after considering the contribution to the community, the public nature and the reasons for making donations; and.
  4. try to improve the brand image in all aspects of their relationships with the communities.

Toshiba Group Standards of Conduct 19. Community Relations

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Structure for Community-related Corporate Citizenship Activities

The General Affairs division at each site or company is responsible for handling relations with local communities, including constant communications with community associations and other organizations.

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Examination and Evaluation of Community-related Corporate Citizenship Activities

Evaluation of Local Impact in Establishing New Operational Sites

When establishing new business operations, companies at Toshiba Group adhere to laws and regulations, engage in dialogue with local authorities and residents and strive to maintain harmony with the community. Once operations are underway, the companies disclose information about their business activities and environmental protection initiatives and thus engage in fruitful communication with local residents.

Development of good relations with local communities is one of the points checked in internal management audits. For manufacturing sites, the Toshiba Environmental Audit also evaluates the extent to which operations have an impact on the local environment. All operational sites are working toward maintaining good relations with the local communities. Furthermore, Toshiba Corporation’s 14 business sites in Japan all acquired ISO 14001 certification by 1997 and have maintained their certification to the present day. Also, all 175 business sites of Toshiba Group have acquired ISO 14001 certification.

Toshiba Group Environmental Audit System

Sites that have acquired ISO 14001 certification

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Prevention of and Response to Accidents due to Business Activities

Local residents in an emergency drill using earthquake simulation vehicle (Kitashiba Electric Co., Ltd.)
Local residents in an emergency drill using earthquake simulation vehicle (Kitashiba Electric Co., Ltd.)

To prevent fire and other accidents, each operational site performs periodic safety inspections of equipment and chemicals in accordance with fire and safety laws and regulations. Also, depending upon the requirement of each site, manuals and checklists are prepared for fire and disaster prevention and for safety management. As a precautionary measure for any disaster or accident, periodic emergency drill is conducted to prepare for taking prompt action, including providing information to the concerned and working to prevent damage to the neighboring areas.

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Contribution to Local Communities through Job Creation and Tax Payment

Toshiba Group employs approximately 210,000 people around the world. The jobs created contribute to local communities, especially the production facilities which employ a considerable number of local people.

By paying taxes in accordance with national laws and regulations, group companies make an economic contribution to the regions where they operate. The local taxes paid by employees augment the contribution, particularly in areas where production facilities are located.

Support for Local Community Development

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Communication with Local Communities

Toshiba Group engage in communication suitable to the characteristics of their business operations and the interests of local communities.

Activities by Toshiba Group companies

Examples of Communication Activities at Operations

  • Plant tours (tours of manufacturing lines, environmental facilities, etc)
  • Practical learning programs for school students

Factory Tours and Hands-on Experiences

  • Opening of grounds and sports facilities to the public
  • Festivals to promote amicable relations with local communities
  • Blood donation by employees

Blood Drives

  • Neighborhood clean-ups by employees

With regard to environmental matters of high concern to local residents, many Toshiba operational sites proactively hold meetings, inviting the local residents to their facilities and soliciting opinions.

Explaining the world of nanometers in a science seminar for children
Explaining the world of nanometers in a science seminar for children

Since its establishment in 1992, Yokkaichi Operations has held an annual environment meeting with the local municipality. At the meeting, we explain the results obtained from the measurement environment data on air and water quality emissions from our facilities and exchange opinions with municipality representatives.
In collaboration with the Yokkaichi City Board of Education, we offer classes at regional elementary and junior high schools and display exhibitions in science seminars for children in an attempt to raise children’s interest in science and manufacturing and to prevent them from moving away from the natural sciences.

Environmental Reporting with the Local Community
Environmental Reporting with the Local Community

Iwate Toshiba Electronics Co., Ltd. invites residents, employees of companies in the vicinity, school teachers, and local government officials each year to undertake a communication program entitled “Environmental Reporting with the Local Community.” Toshiba will continue this program in order to further promote the understanding of its business activities through dialogues with local community residents. Initiatives include environmental activities, factory tours, and discussion meetings.

Toshiba’s exhibition booth at the Fuchu Environmental Festival
Toshiba’s exhibition booth at the Fuchu Environmental Festival

Toshiba’s Fuchu Plant displays exhibits at the Environmental Festival held in June every year by Fuchu City in order to introduce visitors to Toshiba’s environmental activities in a panel exhibition. Many people visit Fuchu Park every year during the festival, and we provide them with mulch made from fallen leaves in the park free of charge, attracting the attention of many visitors.

Dialogue at TTEI, Thailand
Dialogue at TTEI, Thailand

Responding to rising interest in the environmental issues in Thailand, Thai Toshiba Electric Industries Co., Ltd. (TTEI) held a one-day event for local exchange.
The company invited 50 local residents to its premises for an explanation of the home appliance manufacturing process at the plant, focusing on the safety and environmental systems installed to protect the environment.
In the years ahead, Toshiba will continue to engage in face-to-face dialogue with local communities.

Appearance of Toshiba Semiconductor (Thailand) Co., Ltd.
Toshiba Semiconductor (Thailand) Co., Ltd.

In August 2013, Toshiba Semiconductor (Thailand) Co., Ltd. completed the construction of a factory for the post-processing of discrete semiconductors. In the future, in addition to generating employment in the region, the company will contribute to the local community through various initiatives, including dialogues with local residents and factory tours for local elementary and junior high school students. The company also plans to use some of its proceeds from the recycling of paper and plastics for corporate citizenship activities.

In the years ahead, Toshiba will continue to engage in face-to-face dialogue with local communities.

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Consideration for Employees’ Exercise of Civil Rights

"Saiban-in" (Lay Judge) System Leave

Toshiba set up a new leave system called "Saiban-in" (Lay Judge) System Leave to coincide with the commencement of the Lay Judge System from May 2009 in Japan. This leave facilitates the employees to participate as citizen jurors in criminal court procedures.
Based on the law for implementation of the "Saiban-in" system in criminal court procedures, the salary per day for the employee selected to participate in such system amounts to the basic salary per day. Also, based on the above law, the number of leave days provided under this system equals to the maximum number of participation days under the Lay Judge System.

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