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Respecting Human Rights in the Supply Chain

Policy for Respecting Human Rights in the Supply Chain

Having recognized the importance of implementing our human rights policy not only among Toshiba Group employees but also throughout our supply chain, we urge our suppliers to respect human rights in their business activities in accordance with our supplier code of conduct “Supplier Expectations,” which is specified in the Toshiba Group Procurement Policy. Their compliance is monitored through our CSR survey.

EICC membership


In June 2011, Toshiba joined the Electronic Industry Citizenship Coalition (EICC), which is a CSR promotion group in the electronics industry. We support the EICC Code of Conduct and promote CSR throughout our supply chain. In May 2012, we revised the Toshiba Group Procurement Policy to specify the use of conflict-free minerals as an additional request to our suppliers in the area of human rights and to present specific examples of inhumane acts such as slavery and human trafficking.

Hightlight 3: CSR management in the supply chain

Support for the Use of Conflict-Free Minerals

For humanitarian reasons, Toshiba Group’s policy stipulates that raw materials such as gold, tantalum, tungsten, and tin mined in the Democratic Republic of the Congo and adjoining countries experiencing armed conflicts must not be used. In October 2011, we built an internal system for conflict minerals and established the Toshiba Group Conflict Mineral Policy and publicized it on our website.
In November 2011, as a part of our efforts to perform due diligence, we participated in JEITA’s*1 Responsible Minerals Trade Working Group, promoting closer ties among industry organizations. We conduct surveys with the suppliers of our semiconductor department and other departments regarding the use of conflict minerals and the smelter verification using the EICC-GeSI*2 reporting templates.
We are also a participant in the Public-Private Alliance for Responsible Minerals Trade (PPA), which is a public-private partnership project advocated by the US Government. We hope to eliminate the fund sources of armed groups and provide economic support to the Democratic Republic of the Congo and adjoining countries. In February 2012, we exchanged opinions with a US NGO (Enough Project) and A SEED JAPAN, which are working on issues related to conflict minerals.

In 2011, we conducted a pilot survey of 300 suppliers in the semiconductor and other sectors using the “EICC-GeSI Conflict Minerals Reporting Template” to identify their use, and to single out smelters of conflict minerals.

In 2012, we surveyed a total of about 10,000 suppliers on their understanding of the issue of conflict minerals, and what initiatives the suppliers had in place.
In June 2013, Toshiba Group commenced a full-scale survey of suppliers regarding any potential uses of conflict minerals and began collecting information on smelters using EICC/GeSI Conflict Minerals Reporting Templates.

Toshiba Group Conflict Minerals Initiatives(PDF:58KB)

Hightlight 3: CSR management in the supply chain

*1 Japan Electronics and Information Technology Industries Association
*2 Global e-Sustainability Initiative (an initiative for achieving integrated social and environmental sustainability through ICT)

Toshiba Group Conflict Mineral Policy

We are taking steps to develop and implement a policy prohibiting use of cassiterite (tin ore), wolframite (tungsten ore), coltan (tantalum ore) and gold, or their derivatives, whose extraction or trade supports conflict in the Democratic Republic of Congo or adjoining countries, and/or contributes to inhumane treatment, including human trafficking, slavery, forced labor, child labor, torture and war crimes in the region.

In this regard, we will carry out supply chain due diligence with reference to the OECD guidance. We will use the EICC-GeSI due diligence tool to communicate up and down our supply chain.
Once a validated supply chain is established through initiatives such as full-fledged smelter verification under EICC-GeSI’s Conflict-Free Smelter or development of a mineral tracing program, we will require our suppliers to procure the minerals through that validated supply chain.
Our efforts are not intended at altogether banning procurement of minerals from the DRC and adjoining countries but to assure sourcing from responsible sources in the region.
We ask our suppliers to cooperate with us in our efforts to assure procurement of non-conflict minerals.

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