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CSR Performance
CSR Performance
Major Achievements in FY2011 and Targets & Plans for FY2012 Promoting Activities Based on the Toshiba Group Key Performance Indicators(KPIs)
Strengthening CSR Management Based on the Principles of ISO 26000
Major Achievements in FY2011 and Targets & Plans for FY2012
Seven Core Subjects
Based on the ISO 26000 draft international standard(ISO/DIS 26000) on corporate social responsibility released in FY2010, we have reported our CSR performance in accordance with the requirements of the seven core subjects of the standard.
Organizational Governance
- CSR Management
- Corporate Governance
- Dialogue with Shareholders and Investors
- Dialogue with Employees, Customers and Others
Human Rights
Labor Practices
- Stable Employment
- Fair Evaluation and Treatment
- Human Resources Development
- Promotion of Diversity
- Support for Diverse Work Styles
- Occupational Health and Safety
The Environment
Fair Operating Practices
- Risk Management and Compliance
- Fair Competition and Trading Practices
- CSR Management in the Supply Chain
- Export Control
- Information Security Management
- Protection of Intellectual Property
Customers
- Quality Control
- Ensuring Product Safety
- Information on Product Safety
- Enhancement of Customer Satisfaction
- Response to Customer and Voice of Customer (VOC)
- Universal Design
Community Involvement and Development
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CSR Performance
- Strengtheing CSR Management Based on the Principles of ISO 26000
- FY2011 and Targets & Plans for FY2012
Seven Core Subjects
