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Toshiba Group Businesses and Responsibilities
Contributing to society through our four business domains
Toshiba Group provides various products and services globally in the following four domains:social infrastructure, electronic devices, digital products, and home appliances. As part of its business activities, Toshiba Group strives to identify the concerns of its stakeholders and fulfill its responsibilities to help resolve social issues.
- Solutions for shortage of energy, water, and food supplies
- Meeting the rapidly growing demand of emerging countries caused by economic growth
- Providing a stable supply of resources required to maintain life in poverty-stricken areas
- Reducing environmental impacts
- Mitigating climate change and environmental risks
- Ensuring sustainable use of energy and resources
- Taking measures to cope with natural disasters
- Helping recovery and reconstruction efforts following the Great East Japan Earthquake
- Establishing business continuity plans (BCP) with anticipated major emergencies
- Ensuring the safety of nuclear power plants
- Measures to deal with declining birthrate and aging population
- Securing human resources and improving social welfare
- Response to human rights issues
- Protecting human rights in disputed areas
- Improving the labor environment in the supply chain
- Improvement in medical care and education
- Ensuring the equality of opportunities and fair access
- Advanced use of information and communication technology
- Bridging the digital divide
- Ensuring information security, preventing cyber-terrorism, etc.
- Supporting increasingly rapid communication and ever-expanding Internet communities
We contribute to meeting globally growing demand for electric power and mitigating climate change by promoting highly efficient thermal power systems, nuclear power systems and renewable energy systems such as hydroelectric and solar power systems, as well as geothermal and wind power systems. In addition to providing safe, convenient elevators, we contribute to improving healthcare through the most advanced diagnostic imaging systems.
Main Products
Elevators for TOKYO SKYTREE®
©TOKYO-SKYTREE
Turbine for thermal power generation intended for the Indian market
Power generation system
High-speed, high-resolution, Dynamic Volume CT scanner
Potential Benefits
- Stable power supply
- Stable operation of plant and equipment
- Reduction of CO2 emissions
- Improvement of energy efficiency
- High-level support for medical services
Solutions
- Pursuit of the best energy mix
- Development of technology that utilizes thermal, nuclear, hydro, solar, and other types of power in the most balanced manner
- Establishment and improvement of business continuity plans (BCPs)
- Establishment of organizational structures and mechanisms to ensure quick responses in the event of large-scale disasters and early recovery from troubles
- Realization of a smart community
- Integrated management of all elements including power generation, water supply and sewerage systems, transportation, health care, information and security
- Contribution to preventive medicine
- Development of diagnostic imaging systems to help in the early detection of diseases, development of technology to reduce patient burden, and development of medical equipment models that have proved widely popular
We provide products that leverage cutting-edge technology, including semiconductors such as NAND flash memories, as well as SSD and HDD.
Main Products
NAND flash memory
Storage devices (HDD and SSD)
Potential Benefits
- Reduction of environmental impact of manufacturing
- Contribution to the high-tech information society through high product performance
Solutions
- Pursuit of green factories
- Energy saving for clean rooms and manufacturing equipment; reduction in the amount of chemical substances used, waste generation and water consumption; and resource saving for products
- Supporting large volume data storage
- Meeting the growing demand for data storage devices through the supply of NAND flash memories and SSDs
We offer products with high environmental performance such as super-lightweight notebook PCs, energy-saving LCD TVs, and electronic book readers.
Main Products
We develop and provide wide range of products such as refrigerators, washer dryers, LED lightings, and commercial air-conditioning systems, all well thought out and designed to meet regional demand, providing better environmental performance.
Main Products
Potential Benefits
- Improvement of customer satisfaction
- Enhancement of product eco-efficiency
- Recycling
- Appropriate advertising and communication of information
- Digital Inclusion*
* A society in which digital technology is widely accepted by and benefits each of its members.
Solutions
- Emphasis on the voice of customers (VOC)
- Improvements through customer satisfaction surveys, upgrading of contact centers, and product development that meets regional needs
- Product development in pursuit of environmental performance
- Product designs that contribute to energy and resource saving, as well as to reduced chemical substance usage and easier recycling
Global expansion of recycling systems - Compliance with advertising standards and pursuit of ease of understanding
- Compliance with the industry's and Toshiba's own standards,and continuous improvement of instruction manuals, etc.
- Promotion of digital networks
- Development of reasonably priced PCs and provision of TV sets with built-in batteries
- Note:
- Pie graphs indicate the percentage of consolidated total sales and percentage of total employees for each business domain in FY2011.
- (Total sales include 5% from businesses other than those mentioned above; total employees include 8% from corporate divisions and other businesses)
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- Toshiba Group Business Overview
- Toshiba Group Businesses and Responsibilities
- Distribution of Economic Value to Stakeholders
