We received 152 responses to the questionnaire enclosed in the Toshiba Group CSR Report 2008. We would like to thank you for your generous contribution.

Results of the Questionnaire Survey

1. How do you rate Toshiba Group CSR Report 2008 ?

2. What is your evaluation of this report?

2-1 Content 2-2 Length

2-3 Design 2-4 Ease of understanding

Main Comments and Suggestions

• The level of the contents has been enhanced compared to last year, i.e., increased reporting from a global perspective
• The voice of stakeholders has been reflected into business activities and this has been well manifested in the report
• As a global company, providing educational assistance to developing countries is common; however, increasing such assistance to children in Japan is also desirable
• Desirable to avoid technical terms and use general expressions
• Understood Toshiba's environmental efforts toward products. In the future, the report can be simplified more.

Major Improvements Incorporated in CSR Report 2009

• The suggestions of CSR intellectuals have been taken into consideration at the planning stage
• Enhanced reporting on stakeholders' high priority concerns such as global warming and global activities
• Considerations made in font size and color usage that are easy to distinguish regardless of the difference in color vision among people. Arranged so that the visibility stays the same when printed in black and white. Certified by Color Universal Design Organization (CUDO) since 2006 edition