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GRI Content Index

This report contains Standard Disclosures from the GRI G4 Sustainability Reporting Guidelines.

■C:CSR website
■E:Environmental website
■IR:IR website
■O:Other website

*Core performance indicator

(as of June, 2014)

Section Indicator References
Strategy and Analysis
G4-1* a. Provide a statement from the most senior decision-maker of the organization (such as CEO, chair, or equivalent senior position) about the relevance of sustainability to the organization and the organization’s strategy for addressing sustainability. C: CEO Commitment
E: CEO Commitment
IR: From the CEO
IR: An Interview with the President (Japanese)
G4-2 a. Provide a description of key impacts, risks, and opportunities. C: CEO Commitment
C: Materialities for Toshiba Group
C: Toshiba Group Businesses and Responsibilities
C: Major Achievements and Targets & Plans (KPI)
E: CEO Commitment
E: Environmental Vision 2050
E: Progress in the Fifth Environmental Action Plan
IR: From the CEO
IR: An Interview with the President (Japanese)
Organizational Profile
G4-3* a. Report the name of the organization. C: Toshiba Group Business Overview
G4-4* a. Report the primary brands, products, and services. C: Toshiba Group Business Overview
C: Toshiba Group Businesses and Responsibilities
G4-5* a. Report the location of the organization’s headquarters. C: Toshiba Group Business Overview
G4-6* a. Report the number of countries where the organization operates, and names of countries where either the organization has significant operations or that are specifically relevant to the sustainability topics covered in the report. C: Toshiba Group Business Overview
G4-7* a. Report the nature of ownership and legal form. C: Toshiba Group Business Overview
C: Stakeholders
G4-8* a. Report the markets served (including geographic breakdown, sectors served, and types of customers and beneficiaries). C: Toshiba Group Business Overview
C: Toshiba Group Businesses and Responsibilities
G4-9* a. Report the scale of the organization, including:
ŸŸTotal number of employees
ŸŸTotal number of operations
ŸŸNet sales (for private sector organizations) or net revenues (for public sector organizations)
ŸŸTotal capitalization broken down in terms of debt and equity (for private sector organizations)
ŸŸQuantity of products or services provided
C: Toshiba Group Business Overview
IR: Financial Data
IR: Financial Highlights
G4-10* a. Report the total number of employees by employment contract and gender.
b. Report the total number of permanent employees by employment type and gender.
c. Report the total workforce by employees and supervised workers and by gender.
d. Report the total workforce by region and gender.
e. Report whether a substantial portion of the organization’s work is performed by workers who are legally recognized as self-employed, or by individuals other than employees or supervised workers, including employees and supervised employees of contractors.
f. Report any significant variations in employment numbers (such as seasonal variations in employment in the tourism or agricultural industries).
C: Toshiba Group Employees (as of March 31, 2014)
C: Number of Employees by Region (as of March 31, 2014)
G4-11* a. Report the percentage of total employees covered by collective bargaining agreements. C: Respecting Employees Human Rights
G4-12* a. Describe the organization’s supply chain. C: Stakeholders
G4-13* a. Report any significant changes during the reporting period regarding the organization’s size, structure, ownership, or its supply chain, including:
ŸŸChanges in the location of, or changes in, operations, including facility openings, closings, and expansions
ŸŸChanges in the share capital structure and other capital formation, maintenance, and alteration operations (for private sector organizations)
ŸŸChanges in the location of suppliers, the
C: Significant Change during the Reporting Period
IR: Corporate History
Commitments to External Initiatives
G4-14* a. Report whether and how the precautionary approach or principle is addressed by the organization. IR: Business Risk Factors
C: Respect for Human Rights
C: Risk Management and Compliance
C: Quality Control
C: Ensuring Product Safety
E: Greening of Products (Environmentally Conscious Products)
G4-15* a. List externally developed economic, environmental and social charters, principles, or other initiatives to which the organization subscribes or which it endorses. C: Participation in External CSR Organizations
C: Company Overview/CSR-related international charters Toshiba endorses
C: CEO Commitment/UN Global Compact
C: Management Based on ISO 26000
G4-16* a. List memberships of associations (such as industry associations) and national or international advocacy organizations in which the organization:
ŸŸHolds a position on the governance body
ŸŸParticipates in projects or committees
ŸŸProvides substantive funding beyond routine membership dues
ŸŸViews membership as strategic
C: Toshiba Group Business Overview/Membership in CSR-related organization
C: Government and Authorities Relations
C: Participation in External CSR Organizations
Identified Material Aspects and Boundaries
G4-17* a. List all entities included in the organization’s consolidated financial statements or equivalent documents.
b. Report whether any entity included in the organization’s consolidated financial statements or equivalent documents is not covered by the report.
C: Toshiba Group Business Overview(Business Structure)
IR: Organization Chart
IR: Consolidated Subsidiaries and Affiliated Companies Accounted for by the Equity Method
O: Management Structure
O: Business Overview (Business Domains)
G4-18* a. Explain the process for defining the report content and the Aspect Boundaries.
b. Explain how the organization has implemented the Reporting Principles for Defining Report Content.
C: CSR Reporting Policy
C: Materialities for Toshiba Group
E: Editing Policy
G4-19* a. List all the material Aspects identified in the process for defining report content. C: Materialities for Toshiba Group
G4-20* a. For each material Aspect, report the Aspect Boundary within the organization, as follows: ŸŸReport whether the Aspect is material within the organization
ŸŸ If the Aspect is not material for all entities within the organization (as described in G4-17), select one of the following two approaches and report either:
––The list of entities or groups of entities included in G4-17 for which the Aspect is not material or
––The list of entities or groups of entities included in G4-17 for which the Aspects is material
ŸŸReport any specific limitation regarding the Aspect Boundary within the organization
C: CSR Reporting Policy
C: Materialities for Toshiba Group
E: Editing Policy
G4-21* a. For each material Aspect, report the Aspect Boundary outside the organization, as follows: ŸŸReport whether the Aspect is material outside of the organization ŸŸ If the Aspect is material outside of the organization, identify the entities, groups of entities or elements for which the Aspect is material. In addition, describe the geographical location where the Aspect is material for the entities identified ŸŸReport any specific limitation regarding the Aspect Boundary outside the organization C: CSR Reporting Policy
E: Editing Policy
G4-22* a. Report the effect of any restatements of information provided in previous reports, and the reasons for such restatements. C: Financial Results
IR: Financial Highlights
G4-23* a. Report significant changes from previous reporting periods in the Scope and Aspect Boundaries. C: Significant Change during the Reporting Period
Stakeholder Engagement
G4-24* a. Provide a list of stakeholder groups engaged by the organization. C: Stakeholders
G4-25* a. Report the basis for identification and selection of stakeholders with whom to engage. C: Stakeholders
G4-26* a. Report the organization’s approach to stakeholder engagement, including frequency of engagement by type and by stakeholder group, and an indication of whether any of the engagement was undertaken specifically as part of the report preparation process. C: Stakeholders
G4-27* a. Report key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting. Report the stakeholder groups that raised each of the key topics and concerns. C: Stakeholders
Report Profile
G4-28* a. Reporting period (such as fiscal or calendar year) for information provided. C: CSR Reporting Policy
E: Editing Policy
G4-29* a. Date of most recent previous report (if any).
G4-30* a. Reporting cycle (such as annual, biennial).
G4-31* a. Provide the contact point for questions regarding the report or its contents. C: Inquiries about CSR and Environmental Activities
GRI Content Index
G4-32* a. Report the ‘in accordance’ option the organization has chosen. b. Report the GRI Content Index for the chosen option (see tables below). c. Report the reference to the External Assurance Report, if the report has been externally assured. GRI recommends the use of external assurance but it is not a requirement to be ‘in accordance’ with the Guidelines. C: GRI Content Index
Assurance
G4-33* a. Report the organization’s policy and current practice with regard to seeking external assurance for the report.
b. If not included in the assurance report accompanying the sustainability report, report the scope and basis of any external assurance provided.
c. Report the relationship between the organization and the assurance providers.
d. Report whether the highest governance body or senior executives are involved in seeking assurance for the organization’s sustainability report.
C: Outside Directors’ Opinions
E: Third-Party Evaluation
Section Indicator References
Governance
Governance Structure and Composition
G4-34* a. Report the governance structure of the organization, including committees of the highest governance body. Identify any committees responsible for decision-making on economic, environmental and social impacts. C: Corporate Governance
IR: Corporate Governance
IR: Corporate Governance
G4-35 a. Report the process for delegating authority for economic, environmental and social topics from the highest governance body to senior executives and other employees. C: CSR Management
G4-36 a. Report whether the organization has appointed an executive-level position or positions with responsibility for economic, environmental and social topics, and whether post holders report directly to the highest governance body. C: CSR Management
C: Corporate Governance
E: Environmental Management Structure
G4-37 a. Report processes for consultation between stakeholders and the highest governance body on economic, environmental and social topics. If consultation is delegated, describe to whom and any feedback processes to the highest governance body. C: Corporate Governance
IR: Corporate Governance
IR: Corporate Governance
E: Performance Evaluation
G4-38 a. Report the composition of the highest governance body and its committees by: ŸŸExecutive or non-executive
ŸŸ Independence
ŸŸTenure on the governance body
ŸŸNumber of each individual’s other significant positions and commitments, and the nature of the commitments
ŸŸGender
ŸŸMembership of under-represented social groups
ŸŸCompetences relating to economic, environmental and social impacts
ŸŸStakeholder representation
C: Corporate Governance
IR: Corporate Governance
IR: Corporate Governance
G4-39 a. Report whether the Chair of the highest governance body is also an executive officer (and, if so, his or her function within the organization’s management and the reasons for this arrangement).C: Corporate Governance
IR: Corporate Governance
IR: Corporate Governance
O: Directors and Executives
G4-40 a. Report the nomination and selection processes for the highest governance body and its committees, and the criteria used for nominating and selecting highest governance body members, including:
ŸŸWhether and how diversity is considered
ŸŸWhether and how independence is considered
ŸŸWhether and how expertise and experience relating to economic, environmental and social topics are considered
ŸŸWhether and how stakeholders (including shareholders) are involved
C: Corporate Governance
G4-41 a. Report processes for the highest governance body to ensure conflicts of interest are avoided and managed.
Report whether conflicts of interest are disclosed to stakeholders, including, as a minimum:
ŸŸCross-board membership
ŸŸCross-shareholding with suppliers and other stakeholders
ŸŸExistence of controlling shareholder
ŸŸRelated party disclosures
C: Corporate Governance
C: Toshiba Group Standards of Conduct
Highest Governance Body’S Role in Setting Purpose, Values, and Strategy
G4-42 a. Report the highest governance body’s and senior executives’ roles in the development, approval, and updating of the organization’s purpose, value or mission statements, strategies, policies, and goals related to economic, environmental and social impacts. C: CSR Management
C: Corporate Governance
E: Environmental Management Structure
Highest Governance Body’S Competencies and Performance Evaluation
G4-43 a. Report the measures taken to develop and enhance the highest governance body’s collective knowledge of economic, environmental and social topics. C: CSR Management
E: Environmental Management Structure
G4-44 a. Report the processes for evaluation of the highest governance body’s performance with respect to governance of economic, environmental and social topics. Report whether such evaluation is independent or not, and its frequency. Report whether such evaluation is a self-assessment.
b. Report actions taken in response to evaluation of the highest governance body’s performance with respect to governance of economic, environmental and social topics, including, as a minimum, changes in membership and organizational practice.
C: Corporate Governance
G4-45 a. Report the highest governance body’s role in the identification and management of economic, environmental and social impacts, risks, and opportunities. Include the highest governance body’s role in the implementation of due diligence processes.
b. Report whether stakeholder consultation is used to support the highest governance body’s identification and management of economic, environmental and social impacts, risks, and opportunities.
C: Materiality for Toshiba Group
C: Corporate Governance
C: CSR Management
G4-46 a. Report the highest governance body’s role in reviewing the effectiveness of the organization’s risk management processes for economic, environmental and social topics. C: Corporate Governance
C: CSR Management
G4-47 a. Report the frequency of the highest governance body’s review of economic, environmental and social impacts, risks, and opportunities. C: Corporate Governance
C: CSR Management
G4-48 a. Report the highest committee or position that formally reviews and approves the organization’s sustainability report and ensures that all material Aspects are covered. C: Materialities for Toshiba Group
Highest Governance Body’S Role in Evaluating Economic, Environmental and Social Performance
G4-49 a. Report the process for communicating critical concerns to the highest governance body. C: Information Disclosure and IR
C: Stakeholders
C: Risk Management and Compliance(Whistleblower System)
IR: Shareholders' Meeting
G4-50 a. Report the nature and total number of critical concerns that were communicated to the highest governance body and the mechanism(s) used to address and resolve them.
Remuneration and Incentives
G4-51 a. Report the remuneration policies for the highest governance body and senior executives for the below types of remuneration:
ŸŸFixed pay and variable pay:
––Performance-based pay
––Equity-based pay
––Bonuses
––Deferred or vested shares
ŸŸSign-on bonuses or recruitment incentive payments ŸŸTermination payments
ŸŸClawbacks Ÿ
ŸRetirement benefits, including the difference between benefit schemes and contribution rates for the highest governance body, senior executives, and all other employees
b. Report how performance criteria in the remuneration policy relate to the highest governance body’s and senior executives’ economic, environmental and social objectives.
C: Corporate Governance(Compensation for Directors and Executive Officers)
IR: Compensation
IR: Compensation Policy and the Amount of Compensation
E: Performance Evaluation
G4-52 a. Report the process for determining remuneration. Report whether remuneration consultants are involved in determining remuneration and whether they are independent of management. Report any other relationships which the remuneration consultants have with the organization. C: Corporate Governance
IR: Compensation
G4-53 a. Report how stakeholders’ views are sought and taken into account regarding remuneration, including the results of votes on remuneration policies and proposals, if applicable. C: Information Disclosure and IR
C: Stakeholders
C: Risk Management and Compliance(Whistleblower System)
IR: Shareholders' Meeting
G4-54 a. Report the ratio of the annual total compensation for the organization’s highest-paid individual in each country of significant operations to the median annual total compensation for all employees (excluding the highest-paid individual) in the same country.
G4-55 a. Report the ratio of percentage increase in annual total compensation for the organization’s highest-paid individual in each country of significant operations to the median percentage increase in annual total compensation for all employees (excluding the highest-paid individual) in the same country.
Section Indicator References
Ethics and Integrity
G4-56* a. Describe the organization’s values, principles, standards and norms of behavior such as codes of conduct and codes of ethics. C: Toshiba Group Standards of Conduct
G4-57 a. Report the internal and external mechanisms for seeking advice on ethical and lawful behavior, and matters related to organizational integrity, such as helplines or advice lines. C: Risk Management and Compliance(Whistleblower System)
G4-58 a. Report the internal and external mechanisms for reporting concerns about unethical or unlawful behavior, and matters related to organizational integrity, such as escalation through line management, whistleblowing mechanisms or hotlines. C: Risk Management and Compliance(Whistleblower System)

Indicators by Aspects

Section Indicator References
Economic
Aspect: Economic Performance
G4-EC1 Direct economic value generated and distributed IR: Financial Indicators
IR: Financial Hightlights
C: Distribution of Economic Value to Stakeholders
G4-EC2 Financial implications and other risks and opportunities for the organization’s activities due to climate change IR: Mid-to Long-term Vision and Basic Strategic Policies
IR: Medium-term Business Plan
E: Environmental Vision 2050
G4-EC3 Coverage of the organization’s defined benefit plan obligations C: Toshiba Corporate Pension Plan
IR: Long-Term Liabilities/Accrued pension and severance costs
G4-EC4 Financial assistance received from government -
Aspect: Market Presence
G4-EC5 Ratios of standard entry level wage by gender compared to local minimum wage at significant locations of operation -
G4-EC6 Proportion of senior management hired from the local community at significant locations of operation C: Support for Local Community Development and Public Policies
Aspect: Indirect Economic Impacts
G4-EC7 Development and impact of infrastructure investments and services supported C: Social Contribution Activities
C: Support for Disaster Recovery
G4-EC8 Significant indirect economic impacts, including the extent of impacts E: Environmental Accounting
Aspect: Procurement Practices
G4-EC9 Proportion of spending on local suppliers at significant locations of operation C: CSR Management in the Supply Chain
C: Contributing to Economic, Educational, and Cultural Development in Countries around the World where We Do Business
Environmental
Aspect: Materials
G4-EN1 Materials used by weight or volume E: Overview of Environmental Impacts
G4-EN2 Percentage of materials used that are recycled input materials E: Efficient Use of Resources
Aspect: Energy
G4-EN3 Energy consumption within the organization E: Overview of Environmental Impacts
G4-EN4 Energy consumption outside of the organization E: Making GHG emissions in the supply chain visible for all categories
G4-EN5 Energy intensity E: Reducing energy-derived CO2 emissions
G4-EN6 Reduction of energy consumption E: Progress in the Fifth Environmental Action Plan
E: Reducing total GHG emissions
E: Reducing energy-derived CO2 emissions
E: Reducing CO2 emissions associated with product logistics
E: Reductions in CO2 emissions from employees' business travel
E: Use of renewable energy
E: Introducing electric vehicles
E: Making GHG emissions in the supply chain visible for all categories
E: Mitigation of Climate Change
E: Accelerating the implementation of energy conservation measures through energy-saving diagnosis
G4-EN7 Reductions in energy requirements of products and services E: Creation of Excellent ECPs
E: Mitigation of Climate Change
E: Product Eco-efficiency
E: Greening by Technology/Low-Carbon Energy Technologies
Aspect: Water
G4-EN8 Total water withdrawal by source E: Overview of Environmental Impacts
E: Efficient use of water resources
G4-EN9 Water sources significantly affected by withdrawal of water
G4-EN10 Percentage and total volume of water recycled and reused E: Overview of Environmental Impacts
E: Efficient use of water resources
Aspect: Biodiversity
G4-EN11 Operational sites owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas E: Conservation of Biodiversity
G4-EN12 Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas E: Conservation of Biodiversity
G4-EN13 Habitats protected or restored E: Conservation of Biodiversity
G4-EN14 Total number of iucn red list species and national conservation list species with habitats in areas affected by operations, by level of extinction risk E: Conservation of Biodiversity
Aspect: Emissions
G4-EN15 Direct greenhouse gas (GHG) emissions (scope 1) E: Overview of Environmental Impacts
E: Reducing total GHG emissions
E: Reducing energy-derived CO2 emissions
E: Reducing CO2 emissions associated with product logistics
E: Reductions in CO2 emissions from employees' business travel
E: Use of renewable energy
E: Making GHG emissions in the supply chain visible for all categories
G4-EN16 Energy indirect greenhouse gas (GHG) emissions (scope 2) E: Making GHG emissions in the supply chain visible for all categories
G4-EN17 Other indirect greenhouse gas (GHG) emissions (scope 3) E: Making GHG emissions in the supply chain visible for all categories
G4-EN18 Greenhouse gas (GHG) emissions intensity
G4-EN19 Reduction of greenhouse gas (GHG) emissions E: Reducing energy-derived CO2 emissions
E: Mitigation of Climate Change
E: Greening by Technology/Low-Carbon Energy Technologies
G4-EN20 Emissions of ozone-depleting substances (ODS) E: Management of ozone-depleting substances
G4-EN21 NOx, SOx, and other significant air emissions E: Overview of Environmental Impacts
E: Management of substances that have impacts on the atmosphere and hydrosphere
Aspect: Effluents and Waste
G4-EN22 Total water discharge by quality and destination E: Overview of Environmental Impacts
E: Management of substances that have impacts on the atmosphere and hydrosphere
G4-EN23 Total weight of waste by type and disposal method E: Overview of Environmental Impacts
E: Reducing the total waste volume
G4-EN24 Total number and volume of significant spills E: Soil and groundwater purification
G4-EN25 Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III, and VIII, and percentage of transported waste shipped internationally
G4-EN26 Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the organization’s discharges of water and runoff E: Conservation of Biodiversity
Aspect: Products and Services
G4-EN27 Extent of impact mitigation of environmental impacts of products and services E: Greening of Products/Creation of Products with the Highest Level of Environmental Performance
G4-EN28 Percentage of products sold and their packaging materials that are reclaimed by category E: Overview of Environmental Impacts
E: Recycling end-of-life products globally
E: Recycling of end-of-life products in Japan
Aspect: Compliance
G4-EN29 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations E: Risks and compliance
Aspect: Transport
G4-EN30 Significant environmental impacts of transporting products and other goods and materials for the organization’s operations, and transporting members of the workforce E: Overview of Environmental Impacts
E: Reducing CO2 emissions associated with product logistics
Aspect: Overall
G4-EN31 Total environmental protection expenditures and investments by type E: Environmental Accounting
Aspect: Supplier Environmental Assessment
G4-EN32 Percentage of new suppliers that were screened using environmental criteria
G4-EN33 Significant actual and potential negative environmental impacts in the supply chain and actions taken E: Making GHG emissions in the supply chain visible for all categories
Aspect: Environmental Grievance Mechanisms
G4-EN34 Number of grievances about environmental impacts filed, addressed, and resolved through formal grievance mechanisms
Social
Labor Practices and Decent Work
Aspect: Employment
G4-LA1 Total number and rates of new employee hires and employee turnover by age group, gender and region
G4-LA2 Benefits provided to full-time employees that are not provided to temporary or parttime employees, by significant locations of operation C: Support for Diverse Work Styles(Toshiba Corporate Pension Plan)
G4-LA3 Return to work and retention rates after parental leave, by gender C: Support for Diverse Work Styles
Aspect: Labor/Management Relations
G4-LA4 Minimum notice periods regarding operational changes, including whether these are specified in collective agreements C: Stable Employment(Promoting Labor-Management Dialogue)
Aspect: Occupational Health and Safety
G4-LA5 Percentage of total workforce represented in formal joint management–worker health and safety committees that help monitor and advise on occupational health and safety programs C: Occupational Health and Safety(Promotion Framework)
G4-LA6 Type of injury and rates of injury, occupational diseases, lost days, and absenteeism, and total number of work-related fatalities, by region and by gender C: Frequency of Occupational Accidents Leading to Absence at Toshiba Group
G4-LA7 Workers with high incidence or high risk of diseases related to their occupation C: Ensuring Health Management
G4-LA8 Health and safety topics covered in formal agreements with trade unions C: Occupational Health and Safety(Promotion Framework)
Aspect: Training and Education
G4-LA9 Average hours of training per year per employee by gender, and by employee category -
G4-LA10 Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings C: Human Resources Development
G4-LA11 Percentage of employees receiving regular performance and career development reviews, by gender and by employee category C: Fair Evaluation and Treatment
Aspect: Diversity and Equal Opportunity
G4-LA12 Composition of governance bodies and breakdown of employees per employee category according to gender, age group, minority group membership, and other indicators of diversity C: Promotion of Diversity
Aspect: Equal Remuneration for Women and Men
G4-LA13 Ratio of basic salary and remuneration of women to men by employee category, by significant locations of operation No discrimination with regard to male and female compensation within the same category
Aspect: Supplier Assessment for Labor Practices
G4-LA14 Percentage of new suppliers that were screened using labor practices criteria C: CSR Management in the Supply Chain
G4-LA15 Significant actual and potential negative impacts for labor practices in the supply chain and actions taken C: CSR Management in the Supply Chain
Aspect: Labor Practices Grievance Mechanisms
G4-LA16 Number of grievances about labor practices filed, addressed, and resolved through formal grievance mechanisms C: Risk Management and Compliance
Human Rights
Aspect: Investment
G4-HR1 Total number and percentage of significant investment agreements and contracts that include human rights clauses or that underwent human rights screening -
G4-HR2 Total hours of employee training on human rights policies or procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained C: Key Issue: Respect for Human Rights
C: Risk Management and Compliance Education
Aspect: Non-discrimination
G4-HR3 Total number of incidents of discrimination and corrective actions taken -
Aspect: Freedom of Association and Collective Bargaining
G4-HR4 Operations and suppliers identified in which the right to exercise freedom of association and collective bargaining may be violated or at significant risk, and measures taken to support these rights C: Policy and Management System on Human Rights
C: Respecting Employees Human Rights
C: CSR Management in the Supply Chain/Items covered by the CSR Survey
Aspect: Child Labor
G4-HR5 Operations and suppliers identified as having significant risk for incidents of child labor, and measures taken to contribute to the effective abolition of child labor C: CSR Management in the Supply Chain/Items covered by the CSR Survey
Aspect: Forced or Compulsory Labor
G4-HR6 Operations and suppliers identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of all forms of forced or compulsory labor C: CSR Management in the Supply Chain/Items covered by the CSR Survey
Aspect: Security Practices
G4-HR7 Percentage of security personnel trained in the organization’s human rights policies or procedures that are relevant to operations -
Aspect: Indigenous Rights
G4-HR8 Total number of incidents of violations involving rights of indigenous peoples and actions taken -
Aspect: Assessment
G4-HR9 Total number and percentage of operations that have been subject to human rights reviews or impact assessments C: Policy and Management System on Human Rights
Aspect: Supplier Human Rights Assessment
G4-HR10 Percentage of new suppliers that were screened using human rights criteria C: CSR Management in the Supply Chain/Items covered by the CSR Survey
G4-HR11 Significant actual and potential negative human rights impacts in the supply chain and actions taken C: CSR Management in the Supply Chain
Aspect: Human Rights Grievance Mechanisms
G4-HR12 Number of grievances about human rights impacts filed, addressed, and resolved through formal grievance mechanisms C: Risk Management and Compliance
Society
Aspect: Local Communities
G4-SO1 Percentage of operations with implemented local community engagement, impact assessments, and development programs C: Community Relations
E: Conservation of Biodiversity/Initiatives at production sites
E: Management of Chemicals/Reducing emissions of chemical substances
E: Environmental Management at Production Sites/Soil and groundwater purification
G4-SO2 Operations with significant actual and potential negative impacts on local communities C:Community Relations(Structure for Community-related Corporate Citizenship Activities)
Aspect: Anti-corruption
G4-SO3 Total number and percentage of operations assessed for risks related to corruption and the significant risks identified C: Risk Management and Compliance
G4-SO4 Communication and training on anti-corruption policies and procedures C: Risk Management and Compliance Education
Aspect: Public Policy
G4-SO5 Confirmed incidents of corruption and actions taken C: Risk Management and Compliance(Response to Compliance Violations)
G4-SO6 Total value of political contributions by country and recipient/beneficiary
Aspect: Anti-competitive Behavior
G4-SO7 Total number of legal actions for anti-competitive behavior, anti-trust, and monopoly practices and their outcomes C: Risk Management and Compliance(No incident in FY2013)
Aspect: Compliance
G4-SO8 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations C: Risk Management and Compliance
Aspect: Supplier Assessment for Impacts on Society
G4-SO9 Percentage of new suppliers that were screened using criteria for impacts on society C:CSR Management in the Supply Chain
G4-SO10 Significant actual and potential negative impacts on society in the supply chain and actions taken C:CSR Management in the Supply Chain
Aspect: Grievance Mechanisms for Impacts on Society
G4-SO11 Number of grievances about impacts on society filed, addressed, and resolved through formal grievance mechanisms C: Risk Management and Compliance
Product Responsibility
Aspect: Customer Health and Safety
G4-PR1 Percentage of significant product and service categories for which health and safety impacts are assessed for improvement C: Quality Control
C: Ensuring Product Safety
E: Greening of Products/Creation of Products with the Highest Level of Environmental Performance
G4-PR2 Total number of incidents of non-compliance with regulations and voluntary codes concerning the health and safety impacts of products and services during their life cycle, by type of outcomes C: Ensuring Product Safety
C: Disclosure of Product Safety and Quality Information
Aspect: Product and Service Labeling
G4-PR3 Type of product and service information required by the organization’s procedures for product and service information and labeling, and percentage of significant product and service categories subject to such information requirements C: Policy on Information and Labeling Related to Products
E: Greening of Products/Creation of Products with the Highest Level of Environmental Performance
G4-PR4 Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes C: Compliance with Regulations on Advertising and Labeling
(No incident in the fiscal year)

G4-PR5 Results of surveys measuring customer satisfaction C: Customer Satisfaction (CS) Survey
Aspect: Marketing Communications
G4-PR6 Sale of banned or disputed products C: Accurate Product Information and Appropriate Advertising
G4-PR7 Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship, by type of outcomes C: Compliance with Regulations on Advertising and Labeling
(No incident in FY2013)

Aspect: Customer Privacy
G4-PR8 Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data C: Incidents Related to Personal Data
(No incident in FY2013)

Aspect: Compliance
G4-PR9 Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services C: Information on Product Safety
(No fines or penalties paid)

(as of June, 2014)

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