Stakeholder Dialogue

Toshiba Group holds dialogues with stakeholders in countries around the world in order to improve its activities based on stakeholders' opinions.

Holding stakeholder dialogues regularly

Toshiba Group regularly holds stakeholder dialogues to learn the opinions and requests of stakeholders regarding environmental management. In the United States, we hold a stakeholder dialogue once every two years, inviting representatives from environmental NGOs as well as research organizations for socially responsible investments (SRI). The third dialogue was held in January 2011.

At the third dialogue, opinions were exchanged mainly concerning Toshiba Group's activities in the U.S. and information disclosure through environmental reports, among other subjects. One participant expressed the opinion that in the future, to make its presence felt more in the U.S., Toshiba ought to develop not only a global strategy for the entire group but also step up efforts to cope with regional problems and implement such plans strategically by, for example, painting a clear vision of what the company aims to become. The participant mentioned an expectation that Toshiba participate in industry-led consortiums and other initiatives for those problems difficult to solve alone.

In addition to the U.S., we have held many stakeholder dialogues in Japan, China, Thailand, and other countries. We will continue to hold stakeholder dialogues in the future in order to incorporate stakeholder opinions into our environmental activities.

Dialogue with stakeholders

Throughout its global operations, Toshiba Group strives to cultivate fruitful relationships with stakeholders whose needs and views are diverse. As well as providing information to individual stakeholders in an appropriate manner, we seek to maintain good communication with our stakeholders in order to find out their opinions and listen to their requests.