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Intended Use of Personal Data

Toshiba intends to use personal data of customers and other individuals for the following purposes:

1. Personal Data of Customers

  • 1) Shipment of products
  • 2) Sending information about products, services or events
  • 3) Provision of product support or maintenance
  • 4) Responses to inquiries
  • 5) Issuance of warranty cards and provision of after-sales service under warranty
  • 6) Provision of membership services
  • 7) Product development, conduct of questionnaire surveys, implementation of product and service monitoring programs
  • 8) Execution of contracts
  • 9) Business negotiations or meetings with customers

2. Personal Data of Shareholders

  • 1) Enforcement of rights or fulfillment of obligations under laws and regulations
  • 2) Provision of benefits to shareholders (e.g., shareholder benefit programs, etc.)
  • 3) Implementation of measures concerning shareholders (e.g., questionnaires, etc.)
  • 4) Shareholder management as required by laws and regulations (e.g., preparation of shareholder data, etc.)

3. Personal Data of Government Office Workers and Civil Servants

Communication with, reporting to, inquiries addressed to or other contact with competent governmental authorities required for the execution of business

4. Personal Data of Employees of Business Partners and Other Companies

  • 1) Communication, discussion, and other contact required for the execution of business
  • 2) Business partners' data management and processing of payments and receipts by Toshiba

5. Personal Data contracted from Business Partners

Execution of agreement on contracted operations

6. Personal Data of Applicants for Employment at Toshiba

  • 1) Provision of recruitment information to and communication with applicants for employment (including internships)
  • 2) Management of employment-related data at Toshiba

Personal data with respect to the above 3 or 4 may be obtained through commercially available lists of the relevant personnel.
Personal Data with respect to the above 5 will not be object of disclosure in principle.

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