Q1

What is the difference between Windows Mobile® 6.1 and Toshiba TG01 Windows® phone?

A

Toshiba TG01 Windows® phone with Windows Mobile® 6.5 is designed to keep pace with your life and all the things you do every day with your phone: e-mail, instant messaging, SMS, voice mail, calendar, contacts, and more. New and improved features include the following:
• A new Microsoft® Today screen highlights e-mail, SMS/MMS, missed calls, voice mail and even music and photos.
• Improved touch is fast, and gestures now work in most e-mail, contacts, and calendar.
• Handy new widgets display the latest news, stocks, weather, and favourite web services at a glance on the Start Menu.
• Improved Internet Explorer® Mobile is now more touch-friendly with desktop-quality display.
• New services give you more of what you want on your phone. Browse and buy apps with Windows® Marketplace for Mobile. Free Windows Live™ services deliver push e-mail for Windows Live™ Hotmail® accounts. Microsoft® My Phone offers protection by backing up and syncing phone information on the web.

Q2

Toshiba TG01 Windows® phone uses a specific user interface. What are the benefits of this?

A

• Toshiba TG01 Windows® phone is a Touch Phone, meaning the interface allows you to navigate the device using your finger.
• The menus are very intuitive with clear picture icons, making navigation quick and easy.
• The User Interface provides a full screen keyboard for easy typing of emails or messages.
• The home screen shows all incoming messages, missed calls and upcoming appointments.

Q3

How can I receive my emails on my Toshiba TG01 Windows® phone device?

A

If you want to receive your corporate email based on Microsoft® Exchange Server please contact your IT administrator as this needs to be supported by your company IT department.

If you want to receive your private emails like Hotmail® or Yahoo! there is an email configuration tool under the Messaging icon which automatically downloads the right email settings to your device if they are available.

Q4

Synchronization with the Microsoft® Exchange Server fails systematically and I have got an error message: "Install security certificate/expired" on my device.

A

Contact your IT department to obtain and install the security certificate on the device.

Q5

My device cannot connect with the Microsoft® Exchange Server.

A

First check that all the relevant device settings are correct (server name, user name, password...).
Contact your IT department to ensure that the Microsoft® Exchange Server is available and configured to allow mobile device access and that you have been granted the relevant access required.