Home > About TOSHIBA > CSR > ESG Performance > Social > Diversity Promotion

CSR - Corporate Social Responsibility

Diversity Promotion

The maximization of the capabilities and strengths of diverse employees is critical for active innovation and corporate growth. Based on the spirit of doing things "for the team", the Toshiba Group promotes diversity by fostering a culture in which employees from diverse backgrounds can display their individual strengths to their full extent.

Medium- to Long-term Vision

To achieve the company's growth by enabling a diverse workforce who share the Values and Essence of Toshiba to excel globally.

Quantitative Target

Percentage of female managers
(Toshiba and key Group companies, at the end of FY2020)


FY2018 Achievement

Percentage of female managers
(Toshiba and key Group companies)


Future Challenges and Approaches

A female executive officer was appointed internally in April 2019. Going forward, we will make further efforts to promote managerial diversity, appointing diverse human resources as women and foreign national employees in executive posts, as well as developing candidates. We will also work to expand the place of handicapped people in the workforce. We will create a work environment where each employee can demonstrate his or her talents to the greatest extent possible.

To Top

Policy on Diversity Promotion

Toshiba Group believes that promoting diversity leads to greater corporate value in such areas as securing labor and creating innovation, and aims to establish a corporate culture that enables diverse personnel to play active roles irrespective of gender, nationality, or whether they have disabilities or not.
Toshiba Group is working to enhance its systems and initiatives, especially for female employees, foreign employees, employees with disabilities, and LGBT employees.

Diversity Management Structure

In 2004, we at Toshiba established our Kirameki Life & Career Promotion Office, an organization under the CEO's direct control, to promote gender equality. After that, we expanded the scope of our activities to include foreign nationals and people with disabilities. As diversity became the very core of our human resources work, the office was reorganized as a structure under the umbrella of the Human Resources & Administration Division in FY2013, which has been advancing diversity measures as a general human resources matter. The office was once again reorganized into the Human Resources & Administration Division Organization & Talent Development and Diversity Group in April 2018. The new office promotes measures to expand the role of women in Japan, policy and measures to proactively appoint women to managerial positions, support of the active role of persons with disabilities and the fostering of global human resources and establishment of an environment conducive to this in conjunction with key Group companies.

Diversity Management Approach

Toshiba Group strives to create an organizational culture where diverse individuality and employee values are accepted and respected and where each employee is provided the opportunity to maximize their capabilities and strengths. Our efforts include diversity training where employees learn to accept and respect diversity of each individual and study about human rights for all employees.
Further, we conduct awareness surveys targeted at Group employees in Japan, and monitor the level of diversity awareness throughout the workplace. Where improvements are called for, we conduct training as necessary, and strive for better work environments.

Disseminating information about diversity management

Toshiba Group has set up an intranet web page about diversity management for employees in Japan. On it, we provide information about topics such as supporting employees in balancing their child-raising and nursing care duties with their work, a portal site to support personnel who work with non-Japanese employees, and support for employees with disabilities.

Intranet web page Kirameki

Intranet web page "Kirameki"

Promoting the Career Development of Female Employees

Toshiba is promoting measures to accelerate success for female employees. The Act to Advance Women's Success in Their Working Life was enacted in FY2016. The act defines the obligations of national and local governments and private business owners to advance women's careers to realize a society that enables women to fully develop their creativity and abilities. Based on this act, Toshiba has developed an action plan aimed at increasing the percentage of female managers to at least 7.0% by FY2020. We have also set our recruitment target for new female university graduates at 50% for administrative positions and 25% for technical positions. In our action plan, we formulated measures to achieve these targets, including training for female manager candidates and awareness raising for managers and workers.

Trends in the number / percentage of female managers (Toshiba, section manager level or higher)

Trends in the number / percentage of female managers (Toshiba, section manager level or higher)

* FY2017, 2018: Sum of Toshiba and key Group companies.

Percentage breakdown of female managers (Toshiba)
  FY2014 FY2015 FY2016 FY2017* FY2018*
Percentage of female managers 3.8% 4.1% 4.3% 4.3% 4.7%
  Section manager class 4.5% 4.8% 5.1% 5.1% 5.6%
Division manager class 2.7% 2.9% 3.0% 3.2% 3.4%

* FY2017, 2018: Sum of Toshiba and key Group companies.

Percentage of female recruits (Toshiba and key Group companies)

The ratio of new female graduates to join Toshiba and key Group companies in April 2019 was 46% for administrative positions (target 50%) and 14% for technical positions (target 25%).

Number of Employees (Toshiba and key Group companies, as of end of March, 2019)

Number of Employees (Toshiba and key Group companies, as of end of March, 2019)
Key training systems and measures for promoting the career development of female employees (for Toshiba Group's full-time employees)
System/Measure Overview
Career training for young female employees From FY2015, we have conducted career design training for all female employees in their third year since joining the company.
Program overview:
  • Thinking about how to balance possible future life events and work
  • Improving mindset via letters from supervisors
  • Role model lectures from senior female colleagues
Sending employees to cross-industrial exchange training for female employees We send female prospective leadership candidates to cross-industrial exchange training, to encourage them to widen their perspective, engage in networking, and improve their communication skills (initiated in FY2014, and participated in by young female employees from 8 different cross-industry companies, including Toshiba).
Awareness promotion training for top management A subject covering diversity management (how to train and communicate with diverse subordinates) has been included in the curriculum for mandatory training for persons promoted to manager (since FY2010, roughly 190 programs have been held with a total of over 6,000 participants until FY2018).
Seminar to support employees returning after childcare leave Since FY2015, we have conducted seminars for those scheduled to return to work after childcare leave, those who have already returned to work to support their smooth return to the workplace. The seminars for the returnees require the attendance of their partner, in order to provide an opportunity to think together about balancing work and family.
Group work at the career training for young female employees

Group work at the career training for young female employees

Seminar by an external instructor at the cross-industrial exchange training for female employees

Seminar by an external instructor at the cross-industrial exchange training for female employees

Group work at the cross-industrial exchange training for female employees

Group work at the cross-industrial exchange training for female employees

Working with spouses in a seminar to support employees returning after childcare leave

Working with spouses in a seminar to support employees returning after childcare leave

Activity Example: Increasing the number of female science and engineering majors and provide support for development

As a manufacturing company, Toshiba Group engages in activities to increase the number of female students who choose to study science and engineering fields, and to support their development. In September 2018, Toshiba held a "PC disassembly workshop" at Toshiba Science Museum. With the support of employee volunteers acting the role of disassembling experts, students actually took apart PCs and further learned how electrical products function. Our female engineers also interacted with female junior high students and helped them to create a vision for their future career.

A female engineer of Toshiba talking about the joy of manufacturing at a career event

A female engineer of Toshiba talking about the joy of manufacturing at a career event

PC disassembly workshop

PC disassembly workshop

To Top

Recruiting More Non-Japanese Employees and Utilizing Them Effectively

As part of our diversity promotion program, Toshiba Group is increasing the recruitment of non-Japanese employees.
Since FY2006, in addition to employing people who have studied in Japan as foreign exchange students, we have been carrying out our Global Recruitment Program in an effort to directly recruit students graduating from foreign universities. After entering Toshiba, they play active roles in the various fields as sales, development and design. To facilitate their adaptation to life and work in Japan, we provide a wide range of life-related assistance as well as work-related support such as providing each non-Japanese employee with a mentor who provides them with guidance based on a tailor-made job skill improvement plan.
Since FY2011, we have conducted regular assessments of job duties and work environments in order to improve them, presenting good examples from other workplaces. In these assessments, global recruits and their superiors discuss what they each respectively regard as challenges, as well as good methods/means of encouraging foreign national employees to actively involve themselves in their workplaces. Training is also provided for managers and trainers in workplaces receiving those who are newly employed through global recruitment.

Designating prayer rooms

Since FY2013, we have designated prayer rooms and prayer spaces in head quarter and some of our offices, to provide a work environment where Toshiba Group employees from diverse cultural backgrounds can work comfortably.

Portal site for assisting those involved with non-Japanese employees

We established a portal site assisting Toshiba Group employees involved with non-Japanese employees. On the portal is basic information, knowhow and more on the subject of employing non-Japanese employees, training on understanding other cultures, and testimonials and case studies concerning accepting non-Japanese employees. This helps cultivate work environments where foreign national employees can work comfortably.

Trends in the number of non-Japanese employees (Toshiba)

Trends in the number of non-Japanese employees (Toshiba)

* FY2017, 2018: Sum of Toshiba and key Group companies.

To Top

Employment of People with Disabilities

As of June 1st, 2019, the percentage of employees with disabilities has become 2.31% at Toshiba (including a special subsidiary company). We have also been making efforts to improve work environments for employees with disabilities. In FY2010, we established a network connecting seven divisions engaged in supporting people with disabilities, including Human Resources and Administration Division and Toshiba Design Division. This network has enabled us to devise and implement comprehensive measures to support such employees.

Trends of the employment number of people with disabilities (Toshiba incl. a special subsidiary company in Japan)
  June 2014 June 2015 June 2016 June 2017 June 2018 June 2019
Toshiba incl. a special subsidiary company in Japan Number of people 802.5 822.0 764.0 637.5 594.5 573.0
Percentage of Employment 2.09% 2.03% 2.05% 2.33% 2.37% 2.31%
  • * Until CSR Report 2016, we presented the percentage of people with disabilities for the Toshiba Group as a whole. However, since April 2017, our data has been limited to the employment percentage at Toshiba Corporation (including a special subsidiary company). Data for past fiscal years has been corrected accordingly.

A Special Subsidiary Company Toshiba With

Toshiba With Corporation was established in February 2005 as a special subsidiary company, which, in accordance with Toshiba's basic policy, aims to employ people with disabilities. It was named "With" in the hope of creating an environment where people with and without disabilities can live and work together. Currently, 42 employees, most of whom have intellectual disabilities, are working at 6 different business sites of Toshiba Group. Core work revolves around cleaning, copying/printing, collecting and delivering in-house mail, and a health keeper (in-house therapist) inside Toshiba Group. In FY2013, Toshiba With was awarded the Toshiba Corporate Citizenship Award in "Social Contribution by Business" category for its contributions to society through business.

Clean-up activity

Clean-up activity

Copying and printing work

Copying and printing work

Collecting and delivering in-house mail

Collecting and delivering in-house mail

A health keeper (in-house therapist) in action

A health keeper (in-house therapist) in action

Toshiba With Corporation (Japanese)

Activity Example: Sign Language Club

On-site lesson, Let's talk with people who can't hear, at an elementary school
On-site lesson, "Let's talk with people
who can't hear," at an elementary school

Toshiba Group has been providing employees with a monthly sign language lesson, Toshiba Sign Language Club, since FY2009, and approximately 5,600 employees had taken part by the end of FY2018. At the club, employees with impaired hearing serve as instructors, teaching sign language to facilitate smooth communication and providing information to promote understanding of hearing disabilities.
Sign Language Club members are engaged in activities outside the Company as well. As part of school support programs conducted by Minato Ward in Tokyo, we conduct on-site lessons with the theme "Let's talk with people who can't hear," to teach elementary school children how to communicate with those who are hearing impaired. In FY2018, we conducted the lessons in five classes at two schools.

To Top

Active Utilization of Elderly People

In 2001, amidst the backdrop of the declining birthrate and aging of the society, we established a system to extend the employment of older employees until they reach age 65. Under this system, wage levels are determined according to skills and abilities and employees are expected to provide expertise and knowledge as seasoned professionals.
According to the revised Act on Stabilization of Employment of Elderly Persons enforced in April 2013, we have decided to extend employment opportunities to all full-time employees reaching age 60 in April 2013 or thereafter if they so desire.
We will continue to actively encourage older employees to play active parts in their workplaces according to their work styles, needs, and skills.

To Top

Advocating LGBT Equality

In the Standards of Conduct for Toshiba Group, the code of conduct for executive officers and employees of Toshiba Group, it clearly states that human rights shall not be violated, prohibiting such behavior as discriminatory speech and conduct related to sexual orientation.
Based on this philosophy, Toshiba's policy is to treat a same-sex partner in identical way as a heterosexual partner (spouse) in the handling of such matters as leave, travel expenses and housing based on internal regulations, except in the case where there are legal restrictions concerning the handling of same-sex partners. In addition, we aim to create a workplace in which employees with diverse values can work comfortably by taking care with the handling of names used in the Company and the gender noted on the insurance card.
Further, regular training is held to improve the skills of employees in charge of harassment consultation. In FY2018, along with deepening the understanding of LGBT, we aimed to create a system enabling employees at each site to easily consult with the personnel manager or other similar figure close to them.

To Top

Work-Style Reform and Work-Life Balance

Toshiba has been promoting Group-wide work-style reform since April 2019. By creating an environment in which employees with diverse backgrounds can play an active role and changing the attitude of each employee and the way they work, we add value to all businesses and contribute to the further development of society through enhanced work satisfaction and productivity.

Reduction of Working Hours and Consideration of Scheduled Working Hours

In Toshiba, the average total number of annual actual working hours per employee was 2,042 hours, and the average number of annual non-scheduled working hours per employee was 364 hours in FY2018. Toshiba is making the transition to a style of work that does not depend on overtime work, in order to allow the utilization of diverse personnel, and promote work-style reform. We publicly disclose on our intranet site the efforts of each office aiming at reducing overtime work and share the most effective measures.

Key systems and measures concerning working hours for full-time employees (Toshiba)
System/measure Overview
Flexible work system Flextime system, discretionary labor system, and work-at-home system (trialing since October 2017, with full-scale introduction in April 2019)
Long Leave System Employee can avail of a maximum of 20-day accumulated leaves for clear and meaningful objectives, such as self-development, social contribution activities, nursing, and also for treatment of non-occupational injuries and diseases, and other conditions including infertility.
"Family Week" initiatives and days set to leave the office at normal quitting time In order to accelerate WSI and create time for employees to spend with their families, employees are prompted to leave work at the official quitting time at least two days during Japan's "Family Week" in November. Special announcements and after-hour patrols are made to promote awareness during such days.
Introduction of PC shutdown system Introduction of a system that automatically shuts down PCs at a specified time
Annual Paid Vacation For the employees' rejuvenation, Toshiba has been facilitating the planned use of annual paid vacation. In FY2018, percentage of annual paid vacation taken by Toshiba employees was 74.9%.
* To reflect the actual situation more accurately, Toshiba shifted to a report on leave utilization rate for Toshiba employees rather than for Toshiba Union members in FY2018.
Making working hours visible Toshiba has introduced systems such as "Monitoring Display of Office-Stay Hours" (FY2009), "Work Record Notification" (FY2010), and "Work Record Display" (FY2010) to increase transparency of working hours.
Addressing long working hours at Toshiba Group workplaces We implement measures in various divisions and business sites to address the problem of long working hours, and publish case examples on our intranet site to spread good practice among departments (e.g. declaring target time (time of leaving work), forbidding employees from coming to work on Sundays, banning late-night overtime in principle, setting "focus hours," and banning meetings outside normal working hours in principle).

Activity Example: Use of the system to make working hours visible

In order to effectively monitor the working conditions of our employees, Toshiba launched a system that allows employees to visually monitor working hours on their computers (FY2009). We also started using the systems called Work Record Notification and Work Record Display in order to ensure for employees and their superiors to pay constant attention to work hours (since FY2010).

The Work Record Notification system automatically sends an e-mail to each employee and their superior on the work record of the employee. The Work Record Display system indicates each employee's current work status with three signal colors (red, yellow, and green) to draw attention to overtime work hours.

Supporting employees in balancing work with childcare/nursing care

Since 1990s, Toshiba Group has been supporting employees to balance their work and personal life. Starting in 2005, in accordance with the Law for Measures to Support the Development of the Next Generation, we have implemented various measures and systems, which surpass the legal standards, and continue to make them more adaptable and flexible.
In FY2014, we revised our Hourly-Unit Annual Leave system. Now employees can take leave on a quarterly hour basis instead of hourly when they take a leave over an hour.

The Major Supporting Systems for Full-time Employees' Work and Childcare (Toshiba)
  System Toshiba system As required by law
Childbirth/Child- rearing Childcare leave Period Until the end of the month in which the child turns 3 years old Up to 1 year old except when certain requirements are met
Number of times Up to 3 times per child Up to once per child
Paternity leave Up to 5 paid holidays (100%) consecutively or separately, from the 6 weeks prior to the expected date of birth and up to 6 weeks following the birth
Short-time shift Target Employees who are raising children in elementary school Employees who are raising children under three years old
Others 1) No limits to the number of times one can apply
2) Possible to combine with the flextime system
3) Can be set in 15-minute units
Hourly leave system Leave is available in 1-hour units. If more than one hour is taken at a time, however, employees may take leave in 15-minute units* for those over an hour.
Family care Family care leave Up to 365 days in total per person requiring nursing care Up to 93 days in total per person requiring nursing care
Short-time shift Possible to use for 3 years in total per person requiring nursing care, as separate from the period for family care leave (short-day shifts available for 1 year)
Hourly leave system Leave is available in 1-hour units. If more than one hour is taken a time, however, employees may take leave in 15-minute units* for those over an hour.
Returning to work Subsidies for expenses Allowance for raising the next generation To be provided to each eligible child
* The child being taken care of by the spouse of the applicant, who works for the other company, is also eligible for the allowance.
Selective Welfare system "Teatime" For child-rearing and nursing care points will be worth 1.2 to 1.5 times the value of normal points.
Mutual understanding program The program offers the opportunity for employees to discuss future career plans and any necessary arrangements with their superior and HR personnel before taking a leave of absence or after resuming work, thus helping to reduce concerns of the employees who take such leaves.
Reemployment system (return to work system) Established a system to reemploy employees who had to resign for the following reasons:
1) Resignation in order to accompany a spouse who has been transferred (within 5 years)
2) Resignation in order to provide nursing care for those requiring nursing (within 5 years)
3) Resignation for childbirth, childcare, and raising children (within 5 years)
  • * Until FY2013, leave was taken in 1-hour units
Employee Participation of Diverse Working Style Options (Toshiba)
  FY2014 FY2015 FY2016 FY2017* FY2018*
Childcare leave Male: 7
Female: 350
Male: 10
Female: 358
Male: 17
Female: 348
Male: 20
Female: 363
Male: 10
Female: 277
Paternity leave Male: 359 Male: 372 Male: 388 Male: 382 Male: 194
Family-care leave Male:  2
Female:   3
Male:  1
Female:   2
Male:  2
Female:   2
Male:  5
Female:   2
Male:  6
Female:   5
Short-time shift Male: 10
Female: 438
Male:  9
Female: 456
Male:  10
Female: 426
Male:  11
Female: 462
Male:  5
Female: 329
  • *FY2017, 2018 : Sum of Toshiba and key Group companies.

Activity Example: Our internal childcare center "Kirame-kids"

Our internal childcare center Kirame-kids Yokohama handmade signboard
Our internal childcare center "Kirame-kids Yokohama" handmade signboard

As part of our work-life balance support system for full-time employees of Toshiba Group, we opened an internal childcare center named "Kirame-kids Yokohama" on the premises of one of our business sites, Yokohama Complex in FY2011. The center, which has a large garden and abundant greenery, provides full-time high-quality childcare in a relaxed atmosphere and hosts various age-appropriate events for children throughout the year.

< User Comment Concerning "Kirame-kids Yokohama" >

Upon returning to work after childbirth and childcare leave, my husband and I made the decision to leave our child at Toshiba Group's internal childcare center "Kirame-kids Yokohama." We both split the drop-off and pick-up duties and because it's a little far from home, we're grateful that there's a parking space we can use when doing so. Although it's sometimes difficult to get there straight away when sudden pick up is necessary due to my child's fever or some other reasons, depending on the situation, the childcare worker are more than flexible, and we are even able to extend the childcare time if required, which really lessened the burden both time-wise and stress-wise. Even though I was concerned about returning to work, I was able to start full-time work without regret thanks to this system. I want to continue giving my best to both childcare and work as my family grows and life stage changes. To make this happen requires more than the cooperation of family and surroundings, and a major contributing factor has been the enhancement of the welfare program offered by Toshiba Group, including the childcare center and childcare leave system. Such an environment has provided me the opportunity to pursue my career the way I want to.

Chiho Ishii (in charge of general affairs in the administration department at Toshiba Business Expert  Corporation)
Chiho Ishii (in charge of general affairs in the administration department at Toshiba Business Expert Corporation)

Raising Awareness

In order to spread the concept of work-style reform and put it into practice, we raise awareness through various means such as training programs and distributing brochures.

Key awareness-raising measures concerning work-style reform and diverse work styles
System/Measure Target Overview
Time management training Full-time employee of Toshiba Group companies in Japan Learning diverse work styles (work-life balance), how to work efficiently, and managing subordinates' time, as part of training programs at based on levels.
Nursing care seminars Employees of Toshiba Group companies in Japan Nursing care seminars (held in FY2018 at 21 business sites)
Informational materials concerning work-life balance support system
Title Contents
"Easy! How-To Guide for our nursing care support system" (from FY2010 onward) A handbook that provides information on the various plans supporting family / nursing care so as to help balance work and family care.
"Easy! How-to Guide for our nurturing support system" (from FY2008 onward) An easy-to-understand brochure on systems designed to support working mothers and fathers from pregnancy through to their return to work, including necessary procedures (being distributed to eligible employees).

Activity Example: Nursing care seminar

Nursing care seminar at Toshiba Smart Community Center
Nursing care seminar at Toshiba Smart Community Center

Due to changes in family compositions and increase of two-income households, an increasing percentage of employees are expected to take care of elderly family members while working full time. In FY2012, Toshiba conducted a fact-finding survey on nursing care, which revealed a strong need for information on nursing care among employees.
As a result, we held nursing care seminars by sites from FY2015 for Toshiba Group employees in Japan, with 185 seminars conducted in the four years to FY2018.


Toshiba Corporate Pension Plan: For our full-time employees' lives after retirement, we have the Toshiba Corporate Pension Plan (defined benefit plan), in addition to their old-age pension from Japan's welfare pension insurance scheme. In October 2015, we also introduced a defined contribution pension, in order to improve employees' post-retirement funds still more.

Teatime, a selective welfare system: Toshiba offers a selective welfare system called "Teatime" under which full-time employees can make choices according to their needs and receive subsidiaries from a wide range of welfare benefits. In addition to costs for self-development and health support, the system also covers support for childcare and nursing care, including costs for day-care centers, child-rearing, education, and nursing care.

To Top